Cutting time-to-value in half with a new onboarding flow•A first-run experience built around one fast win
Overview
TODO: set the scene
TODO: Describe the product and the first-run experience this project replaced.
Problem
TODO: name the drop-off
TODO: Describe the problem — drop-off data, qualitative feedback, or a strategic push (e.g. PLG motion) that triggered this project.
Scope of work
TODO: describe your role
TODO: Describe discovery work — funnel analysis, user interviews, journey mapping — and how cross-functional stakeholders were involved.
Audience
TODO: who this was for
TODO: Describe the trial users this onboarding flow served.
Solution
TODO: describe the shipped flow
TODO: Describe key UX decisions — e.g. progressive disclosure, sample data vs blank state, skip options — and why you chose them over alternatives.
Outcome
TODO: tie back to the metrics above
TODO: Describe shipped result and impact metrics, with rollout details (e.g. phased rollout, experiment design).
Reflection
TODO: what you'd do differently
TODO: Describe lessons learned or what surprised you during the project.